Event Date: Saturday, April 30, 2016
Event Location:
Event Type: Birthday Party
Event Staff: Please Make Selection
Quality of Customer Service via Telephone: Excellent
Quality of Customer Service via Internet: Excellent
Quality of Customer Service at Event: Fair
Friendliness of your Entertainer: Excellent
Promptness of your Entertainer: Excellent
Professionalism of your Entertainer: Excellent
Entertainer's Performance: Fair
Entertainer's Appearance: Excellent
System Appearance: Excellent
Sound Quality: Excellent
Overall Volume Levels: Excellent
Music Selection: Poor
Incorporation of Your Requests: Poor
Lighting Effects: N/A
Equipment Appearance: Excellent
Overall Customer Service: Fair
Planning Assistance: Excellent
Entertainer's Cooperation with Other Vendors: Excellent
Overall Performance Rating: Fair
Is there anything specific we can improve on?
Online request specified R&B music. Entertainer was committed to try to please but did not have enough music to satisfy the guests. Was unfamiliar with R&B party music. Customer should not have to supply music to the DJ.
Additional comments or suggestions?
Suggest option to change DJ assigned prior to 21 days before the event.
Would you recommend his service to others? No
Name: Cynthia
REPLY FROM DJ, "Number 1 she picked all the music out and I stuck to what she wanted, so if she didn't like the music she has only her self to blame. Number 2, she wanted me to have all this jazz music from artists I did not have. It would have taken a bit of time to download all she had requested and at 99 to 1.99 from ITunes that was just to expensive to do especially from what I was paid for the gig."