Event Date: Saturday, October 15, 2016
Event Location: Haverhill, MA
Event Type: Wedding Ceremony & Reception
Event Staff: Pei Ma (DJ Dragon)
Quality of Customer Service via Telephone: Good
Quality of Customer Service via Internet: Good
Quality of Customer Service at Event: Fair
Friendliness of your Entertainer: Fair
Promptness of your Entertainer: Excellent
Professionalism of your Entertainer: Fair
Entertainer's Performance: Fair
Entertainer's Appearance: Good
System Appearance: Good
Sound Quality: Good
Overall Volume Levels: Good
Music Selection: Poor
Incorporation of Your Requests: Fair
Lighting Effects: Good
Equipment Appearance: Good
Overall Customer Service: Fair
Planning Assistance: Fair
Entertainer's Cooperation with Other Vendors: Fair
Overall Performance Rating: Fair
Is there anything specific we can improve on?
Additional comments or suggestions?
Pei didn't interact with anyone it was his wife. We hired
Pei and he didn't even speak with either of us. He went way off the playlist we sent him and we had to ask him a few times to play dance music. When you have your guests asking you to speak to the DJ about the music he is playing its just a little embarrassing.
Would you recommend our service to others? No
May we share your comments with others? No
May we add you to our list of references? No
Name: Paula