Event Date: Saturday, January 30, 2016
Event Location: Richardson civic center
Event Type: Birthday Party
Package Selected: Starter
Event Staff: Ken Cheezie
Quality of Customer Service via Telephone: N/A
Quality of Customer Service via Internet: Good
Quality of Customer Service at Event: Good
Friendliness of your Entertainer: Good
Promptness of your Entertainer: Excellent
Professionalism of your Entertainer: Good
Entertainer's Performance: Fair
Entertainer's Appearance: Excellent
System Appearance: Excellent
Sound Quality: Excellent
Overall Volume Levels: Good
Music Selection: Fair
Incorporation of Your Requests: Poor
Lighting Effects: Excellent
Equipment Appearance: Excellent
Overall Customer Service: Good
Planning Assistance: Good
Entertainer's Cooperation with Other Vendors: Excellent
Overall Performance Rating: Good
Is there anything specific we can improve on?
My daughter was not impressed with the time it took for requests... It sometimes took long enough where guests had wandered away and missed the song played. I felt like it took a long time to get the teens energized. Maybe a bit more charisma needed to draw them in. Overall we were happy with the overall effect. Sometimes it seemed too loud, but I am probably just showing my age.
Additional comments or suggestions?
I really appreciate the service side of this business and would gladly use this service again, but would like to see the talents of other djs.
Would you recommend our service to others? Yes
May we share your comments with others? Yes
May we add you to our list of references? Yes
Name: Marianne Evans
RESPONSE FROM DJ, "First for $200 we did our best! My service is more than that. They received a great deal! I played their request! And I even played lines dances and they still didn't want to dance. Come to find out they didn't know how to dance. I had to show them how to do the cupid shuffle. I can't make teens get energize when they just want to be on there phones and talk. But please next time hire a push play button dj! I'm a Party Dj."