Event Date: Saturday, May 21, 2016
Event Location: Nashville in
Event Type: Wedding Ceremony & Reception
Event Staff: Rodney Murray
Quality of Customer Service via Telephone: Excellent
Quality of Customer Service via Internet: Excellent
Quality of Customer Service at Event: Poor
Friendliness of your Entertainer: Good
Promptness of your Entertainer: Excellent
Professionalism of your Entertainer: Fair
Entertainer's Performance: Poor
Entertainer's Appearance: Fair
System Appearance: Fair
Sound Quality: Excellent
Overall Volume Levels: Excellent
Music Selection: Poor
Incorporation of Your Requests: Poor
Lighting Effects: Poor
Equipment Appearance: Good
Overall Customer Service: Poor
Planning Assistance: Fair
Entertainer's Cooperation with Other Vendors: Fair
Overall Performance Rating: Poor
Is there anything specific we can improve on?
Not rushing through the reception way before your ending time. Listen to requests of the attendees
Additional comments or suggestions?
Do not ignore the bride or groom when they tell you that are not ready to start a certain entertainment. When the bride and groom give you certain playlist make sure you play more then one or two songs they chose. If you notice people are not getting into the selection of music you have been playing do not continue to play it. When you have been asked to leave an hour and a half before your schedule departure time do not go up to the bride or groom and ask if you messed things up when it is very clear you did.
Would you recommend our service to others? No